At Mudcrafted, we strive to provide fast and reliable shipping to ensure that your outdoor products arrive as quickly as possible. Below are the details of our shipping policy:

1. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs:

  • Flat Shipping Rate: $4.99 for all orders within the United States.
  • Free Shipping: Enjoy free shipping on all orders over $70 (before tax and after discounts are applied).

Shipping rates and delivery times may vary depending on the destination and shipping method selected.

2. Processing Time
Orders are typically processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the following business day. Once your order is processed, you will receive a shipping confirmation email with tracking information.

3. Shipping Destinations
We currently ship to addresses within the United States only. Unfortunately, we do not offer international shipping at this time.

4. Delivery Times
Delivery times vary depending on your location and the shipping method chosen:

  • Standard Shipping: Typically 3-7 business days.
  • Expedited Shipping: 2-3 business days (available at checkout for an additional charge).

Please note that delivery times are estimates and may vary due to factors such as weather conditions, holidays, or carrier delays.

5. Shipping Confirmation and Tracking
Once your order has shipped, you will receive an email with tracking information. You can track the status of your shipment through the provided tracking number.

6. Order Issues and Delays
While we make every effort to ensure timely delivery, Mudcrafted is not responsible for delays caused by shipping carriers or unforeseen events such as weather disruptions or natural disasters. If your order has not arrived within the estimated delivery time, please contact us at service@mudcrafted.com and we will assist you in resolving the issue.

7. Lost or Damaged Items
In the rare event that your order is lost or damaged during transit, please contact us immediately at service@mudcrafted.com. We will work with the carrier to resolve the issue and either issue a replacement or a refund, depending on the circumstances.

8. Change of Address
If you need to change the shipping address after your order has been placed, please contact us as soon as possible at service@mudcrafted.com. We will do our best to accommodate address changes before the order ships. Once an order has been shipped, we cannot modify the shipping address.

9. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or refusal of delivery, we will contact you to arrange a reshipment. Reshipping fees may apply in cases of customer error.

10. Taxes and Customs
All applicable sales taxes are included in the total price at checkout. For orders shipped within the United States, no customs duties or fees will apply.